CFSU(O) contact information

General inquiries

NDHQ - Inquiries

613-992-4581
613-992-4582

Inquiries, Military Personnel outside NCR

613-992-4581
613-992-4582

Operations and duty personnel

Canadian Forces Integrated Command Center (CFICC)

613-998-4136

CFSU(Ottawa) Duty Clerk

613-222-7629

Facilities Management Svc Calls

1-800-463-1850

 NCR Military Police Operations

613-995-0123

 Pass Control 613-992-5467

CFSU(Ottawa) administration and support services 

BMO/Desjardins Payment
Acquisition CardsDTEA
DTEC Travel Cards

613-971-6449
613-971-6450
613-971-6451

DTM Passports/Reception

613-956-8772

Hogg Robinson Group (HRG)

1-866-857-3578
Imaging Services Ottawa 613-993-2230

Personnel Support Center Reception Desk

613-996-1044

Security Clearances - DPM Secur 2

613-945-3544

SISIP Reception

613-233-2177
Supply Section 613-934-8677
Transport Dispatcher 613-998-3266

Relocation and housing

CF Housing Agency (CFHA) 613-990-2985

DLBM/TM Furniture and Effects

613-992-8771

- Moves (Domestic, US and Overseas) moves

613-995-5416

Royal/Lepage Relocation Services - Reception desk

613-992-7361
Self-Help Housing Office (SHHO) 613-521-2696

Help desks and help lines 

Canadian Forces Network Operations Center

613-945-7777

CLAIMS-X Help line // X

613-971-6413

DRMIS Helpdesk

613-971-6699

Facilities Management Svc Calls

1-800-463-1850

HRIC

613-996-3333

NCR ServiceDesk Technology Products & Services

613-992-4000
Option 1 for the ServiceDesk
Option 6 for Urgent After-Hour Support *
Fax: 613-995-9744

TIME ICR Assistance

613-798-1502
613-798-9698

TIME Voice Messaging Svc

613-998-4028

Member support services

CF Members Assistance Program (CFMAP)

1-800-268-7708
Teletypewriter: 1-800-567-5803

Chaplain

613-998-3246

MFRC Career Center

613-990-2307

Military Family Resource Centre

613-998-4888

Complaints and disputes

Alternative Dispute Resolution Services

1-888-589-1750

Canadian Forces Ombudsman

613-992-0787
1-888-828-3626

MP Complaints Commission

613-947-5625

Openness and transparency

Director Access to Information and Privacy

613-992-0996

Kimberly Empey, DAIP

613-994-7225
Fax: 613-995-5777
atip@forces.gc.ca

Mission Information Line

1-800-866-4546

Health services and medical and dental information

1 Dental Unit (Montfort) Reception

613-945-1777

1 Dental Unit (NDHQ) Reception 613-992-7389

Ambulances

613-739-1918

Annual check-ups 613-992-7389
CF Dental Care Plan (Great West Life) 1-800-957-9777

CF H Svcs C Ottawa - Main Reception

613-945-1111
CFSU(O) Health Promotion 613-996-4315
DND/VAC centre for the care and support of injured members, injured veterans and their families 1-800-883-6094
Emergency Medical/Dental Assistance Outside of Canada (Blue Cross) USA 1-800-563-4444
- From anywhere else, place a collect call to Canada 506-854-2222
Eye Clinic Receptionist 613-945-1550
Pharmacy 613-945-1000
PSP Recreation 613-998-8216
Social Workers 613-945-1060

Sun Life of Canada – Public Service Health Care Plan (PSHCP)

Ottawa Call Centre – 613-247-5100

Public Service Travel Emergency Line (Calling from Canada/US) 1-800-667-2883From other countries (collect call) 519-742-2581

SSS - Shared Support Services

Client Contact Centre

613-901-4000

Mail Services

613-992-0868

Fax numbers - CFSU (O)

 CFSU(Ottawa) HQ//QG USFC(Ottawa)

613-992-7196

 CFSU(Ottawa) PSC - Reception desk

613-992-1169

 CFSU(Ottawa) Releases

613-996-8084

 CFSU(Ottawa) Claims

996-8084 / 992-1169

 CFSU(Ottawa) FSS

613-995-1273

 Brookfield Global Relocation Svcs

613-996-3008
613-996-2980

 DLBM/TM Movements of DF&E

613-992-8768

Clothing stores

Appointments / inquiries

819-939-9552

Duty Supply Tech

613-614-8547 (Emergencies only)

Medals

819-939-9554

Release section

819-939-9557

Tailor Shop

819-997-3844

Messes

Army Officers’ Mess

613-236-0186 x227

HMCS Bytown Wardroom (Royal Canadian Navy Officers’ Mess)

613-235-7496 x 1

CFS Leitrim Mess 613-945-5444
Connaught Range and Primary Training Centre Mess 613-998-2058
NDHQ Warrant Officers’ Mess 613-995-1287
Rideau Canal Junior Ranks’ Mess 613-992-4346
Royal Canadian Air Force Officers’ Mess 613-233-4610
Forces Ombudsman
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