Contact us

We manage military housing on behalf of the Department of National Defence. We are responsible for the maintenance and allocation of nearly 12,000 homes at 28 locations across the country.

Housing Services Centres

Our Housing Services Centres are your first point of contact for housing information and services including allocations, rent information and maintenance.

British Columbia

Comox

Housing Services Centre Comox
5-1625 Military Row
Lazo BC V0R 2K0

Telephone: 250-339-1946
Email: cfha-alfc.comox@forces.gc.ca
Fax: 250-339-1818

Esquimalt and Masset

The Housing Services Centre Esquimalt is also responsible for housing in Masset.

Housing Services Centre Esquimalt
1343 Woodway Road
Victoria BC V9A 7K6

Telephone: 250-363-4421
Email: cfha-alfc.esquimalt@forces.gc.ca
Fax: 250-363-4166

Vancouver

Important Notice:

On October 1, 2014, the Jericho Beach residential housing site was sold to Canada Lands Company (CLC) Limited.  The residential housing units and the single quarters at Jericho Beach will continue to be rented by Canada Lands Company CLC Limited through its property management firm, Gateway Property Management Corporation until September 30, 2017.

For more information on the availability of the residential accommodation, please contact:

Jericho Lands
4050 West 4th Avenue, Room 131
Vancouver BC V6R 1P6

Telephone: 604-559-4400
Email: manager@jericho-lands.ca

Alberta | Northwest Territories | Nunavut

Cold Lake

Housing Services Centre Cold Lake
Building 719 Kingsway
Cold Lake AB T9M 2C2

Telephone: 780-594-4325 or 780-840-8000 ext. 8869
Email: cfha-alfc.coldlake@forces.gc.ca
Fax: 780-594-2801

Edmonton and Iqaluit

The Housing Services Centre Edmonton is also responsible for leased housing Iqaluit.

Housing Services Centre Edmonton
158 Arras Avenue
Edmonton AB T5J 4J5

Telephone: 780-973-4011 ext. 4342
Email: cfha-alfc.edmonton@forces.gc.ca
Fax: 780-973-4076

Suffield

Housing Services Centre Suffield
21 Edgewood Road
Ralston AB T0J 2N0

Telephone: 403-544-5568
Email: cfha-alfc.suffield@forces.gc.ca
Fax: 403-544-5537

Wainwright

Housing Services Centre Wainwright
Building 696, Whitehorse Road
Denwood  AB T0B 1B0

Telephone: 780-842-1363 ext. 1250
Email: cfha-alfc.wainwright@forces.gc.ca
Fax: 780-806-5908

Yellowknife

Housing Services Centre Yellowknife
Joe Tobie Building, 5020-48 Street
Yellowknife NT X1A 1N3

Telephone: 867-873-0700 ext. 6719
Email: cfha-alfc.yellowknife@forces.gc.ca
Fax: 867-766-2510

Saskatchewan

Moose Jaw and Dundurn

The Housing Services Centre Moose Jaw is also responsible for the housing in Dundurn.

Housing Services Centre Moose Jaw
Building 64 – Main Floor
Bushell Park SK S0H 0N0

Telephone: 306-694-1270
Email: cfha-alfc.moosejaw@forces.gc.ca
Fax: 306-694-0150

Manitoba

Shilo

Housing Services Centre Shilo
78 Kingston Avenue
Shilo MB R0K 2A0

Telephone: 204-765-3000 ext. 4111
Email: cfha-alfc.shilo@forces.gc.ca
Fax: 204-765-3856

Winnipeg

Housing Services Centre Winnipeg
215 - 530 Kenaston Boulevard
Winnipeg MB R3N 1Z4

Telephone: 204-833-2699
Email: cfha-alfc.winnipeg@forces.gc.ca
Fax: 204-489-3841

Ontario

Borden

Housing Services Centre Borden
51 Somme Boulevard
Borden ON L0M 1C0

Telephone: 705-423-2342
Email: cfha-alfc.borden@forces.gc.ca
Fax: 705-423-7909

Kingston

Housing Services Centre Kingston
40 Lundy’s Lane
Kingston ON K7K 5G3

Telephone: 613-541-5010 ext. 8116
Email: cfha-alfc.kingston@forces.gc.ca
Fax: 613-541-4463

North Bay

Housing Services Centre North Bay
16 Duxford Road, Room 110
Hornell Heights ON P0H 1P0

Telephone: 705-494-2011 ext. 2753
Email: cfha-alfc.northbay@forces.gc.ca
Fax: 705-494-2125

Ottawa

Housing Services Centre Ottawa
60 De Niverville Private
Ottawa ON K1V 7NB

Telephone: 613-990-2985
Email: cfha-alfc.ottawa@forces.gc.ca
Fax: 613-993-3705

Petawawa

Housing Services Centre Petawawa
3420 Dundonald Drive
Petawawa ON K8H 2W6

Telephone: 613-687-0000
Email: cfha-alfc.petawawa@forces.gc.ca
Fax: 613-687-8590

Trenton

Housing Services Centre Trenton
1 Rivers Annex
Trenton ON K0K 3W0

Telephone: 613-965-3114
Email: cfha-alfc.trenton@forces.gc.ca
Fax: 613-965-3142

Quebec

Bagotville

Housing Services Centre Bagotville
1820 Jean-Paul-Desloges Street
Alouette QC G0V 1A0

Telephone: 418-677-4000 ext. 7580
Email: alfc-cfha.bagotville@forces.gc.ca
Fax: 418-677-7876

Montréal

Housing Services Centre Montréal
105 Salaberry
Saint-Hubert QC J3Y 3Y6

Telephone: 450-678-8054 ext. 663-7764
Email: alfc-cfha.montreal@forces.gc.ca
Fax: 450-462-7994

Valcartier

Housing Services Centre Valcartier
1A Dubé Street
Courcelette QC G0A 1R1

Telephone (Maintenance): 418-844-6855
Telephone (Allocations): 418-844-6856
Telephone (General): 418-844-6804
Email: alfc-cfha.valcartier@forces.gc.ca
Fax: 418-844-6921

Newfoundland and Labrador

Gander

Housing Services Centre Gander
127 Sullivan Avenue
Gander NL A1V 1S3

Telephone: 709-256-1703 ext. 1291
Email: cfha-alfc.gander@forces.gc.ca
Fax: 709-256-1708

Goose Bay

Housing Serices Centre Goose Bay
601 Baden Crescent
Goose Bay NL A0P 1C0

Telephone: 709-896-6900 ext. 7940
Email: cfha-alfc.goosebay@forces.gc.ca
Fax: 709-896-6966

New Brunswick

Gagetown

Housing Services Centre Gagetown
15 Hazen Crescent
Oromocto NB E2V 1V3

Telephone: 506-446-3930
Email: cfha-alfc.gagetown@forces.gc.ca
Fax: 506-446-3928

Nova Scotia

Greenwood

Housing Services Centre Greenwood
83 School Road, Morfee Centre
Greenwood NS B0P 1N0

Telephone: 902-765-1294
Email: cfha-alfc.greenwood@forces.gc.ca
Fax: 902-765-1274

Halifax

Housing Services Centre Halifax
18 Highfield Park Drive, 2nd floor
Dartmouth NS B3A 4S8

Telephone (Maintenance): 902-427-4754
Telephone (Allocations and other inquiries): 902-427-7003
Fax: 902-427-4758
Email: cfha-alfc.halifax@forces.gc.ca


Emergency After-Hours Response Service

If you have an emergency maintenance issue outside of regular business hours, please contact the Emergency After-Hours Response Service at 1 800-903-2342. Please limit your requests for emergency maintenance to problems that affect health and safety, or that will cause significant damage to the home. Please visit our Emergency After-Hours Response Service page for more information.

Customer Service

Customer feedback is an important indicator of customer satisfaction levels and helps us measure how we are doing and how we can improve. Occupant input is very important and we are committed to maintaining a high standard of customer service.

We have a phased approach for complaint resolution, and we always strive to resolve issues at the lowest level with the greatest efficiency possible for occupants. Please visit our Complaint Resolution Process page for more information.

You can contact our Head Office Customer Service team by email at cfha-alfc.hopscs-glsc@forces.gc.ca or by phone at 1 888-459-2342.

General Enquiries

Canadian Forces Housing Agency
National Defence Headquarters
Major-General George R. Pearkes Building
101 Colonel By Drive
Ottawa ON K1A 0K2

Telephone: 1 888-459-2342
Email: cfha-alfc@forces.gc.ca
Teletypewriter (TTY): 1 800-467-9877
Fax: 613-998-8060

Media Enquiries

Media representatives can contact the Department of National Defence Media Liaison Office at 1 866-377-0811.

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