Member Assistance Program

What is your Member Assistance Program?

It is a voluntary and confidential service, initiated by the Canadian Armed Forces (CAF) to help members (Regular Force, all Reserve Class Members, Cadets) and family members who have personal concerns that affect their personal well-being and/or work performance.

Call us for a confidential talk. If we can't help, we know someone who can. 24 hours a day, 365 days a year.

1-800-268-7708 | (Teletypewriter) 1-800-567-5803

Offered by the Employee Assistance Services of Health Canada in partnership with the Canadian Armed Forces

What types of concerns?

  • marital and family
  • interpersonal relations
  • personal and emotional
  • stress and burn-out
  • work-related, including harassment and sexual assault
  • alcohol, drugs and prescription drugs

Any other concerns that affect or could affect personal well-being and/or work performance.

How to contact the Member Assistance Program

This is a voluntary program. Any individual wishing to talk to a professional counsellor or to make an appointment can simply call the Member Assistance Program, 24 hours a day, 365 days a year.

Who offers these services?

The Employee Assistance Services of Health Canada, using professional counsellors, provide these services.

With over 20 years of experience, Health Canada continues to assure a professional service of high quality to thousands of public sector employees.

What is the cost of the Member Assistance Program?

The cost of the program is paid for by the Canadian Armed Forces (CAF). If you need specialized or longer term help, your counsellor will refer you to an appropriate professional resource.

Is the Member Assistance Program confidential?

Yes! The success of such a program is based on its confidentiality. Professional counsellors are bound by their code of ethics to guarantee confidentiality.

Is this therapy?

No!! This is a short-term problem-solving service and very often only a few short sessions are required. If long-term help or a more specialized service is needed, a referral to an appropriate professional resource can be made.

Supplies

For CAF Member Assistance Program pamphlets please go through the CAF Supply System. The identification number for the pamphlets is A-MD-007-MAP-AF-001

Note: No other promotional items are available.

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