Full List of Member Services and Supports

Services and Support to CAF Members

Canadian Forces Grievance System
Toll Free: 1-866-GRIEVOR (1-866-474-3867)
Direct line: 613-944-5549 (Ottawa)

Canadian Forces Health Services Centre
(Local phone numbers provided at link by location)

Canadian Forces Member Assistance Program (CFMAP)
1-800-268-7708 | (Teletypewriter) 1-800-567-5803 24 hours a day, 365 days a year

CAF Mental Health Services (Local phone numbers provided)

Canadian Forces Military Police

CAF National Investigative services (CFNIS) Regional Offices
Commanding Officer
Office: 613-993-9072

Canada’s Military Justice System

Canadian Resource Centre for Victims of Crime

Director Special Examinations and Inquiries (DSEI) DAOD 7026-1

Defence Ethics Program (Points of Contact, phone numbers)

Department of Justice

Family Information Line (FIL)

Military Family Resource Centres (MFRC) (Local MFRC contact details)

Office of the Judge Advocate General (JAG)

Office of the Federal Ombudsman for Victims of Crime

Ombudsman (Call toll-free 1-888-828-3626)

Operational Stress Injury Social Support (OSISS)
General Inquiries: 1-800-883-6094

Police Services Local/Regional (links to victim support or sexual assault pages only)
Royal Canadian Mounted Police

Calgary Police Service

Edmonton Police Service

Halifax Regional Police

Ottawa Police Service

Winnipeg Police Service

Toronto Police Service

Vancouver Police Service

Victoria Police Service

Royal Canadian Chaplain Services

Sexual Assault Centres (Local/Regional offices – can be found by Province/Territory on the Dept of Justice webpage)

Sexual Misconduct Response Centre (SMRC)

CAF members can contact the SMRC by the following means:

  • Phone – Toll-Free: 1-844-750-1648
  • Phone – Commercial (For Local or Collect Calls): 613-996-3900
  • Phone – CSN Dial: 996-3900
  • Phone – DSN Dial (US DoD Network): 319-996-3900
  • Phone – NCN Dial (NATO Core Network): 90-01-319-996-3900
  • Email (Worldwide)

Veteran’s Affairs Canada (VAC)

  • 1-866-522-2122 (for info on services call)
  • 1-800-268-7708 (to reach a mental health professional at any time)

Victim Support (Local/Regional offices – can be found by Province/Territory on the Dept of Justice webpage)

Victim Services Directory