Sexual Misconduct ResourceCentre

Sexual Misconduct Response Centre

If you experienced or have been affected by an incident of sexual misconduct, it is important to remember that it is/was not your fault.

Report an assault to police

Call 911 if you need immediate emergency assistance or services such as police, fire and ambulance. You may report an incident of sexual misconduct or sexual assault to your local police.

Have you been affected or impacted by inappropriate sexual behaviour in the Canadian Armed Forces? Reach out now!

The Sexual Misconduct Response Centre (SMRC) is now open. If you are a Canadian Armed Forces (CAF) member who has experienced or witnessed harmful and inappropriate sexual behaviour, we encourage you to call 1-844-750-1648 or e-mail DND.SMRC-CIIS.MDN@forces.gc.ca.

A team of dedicated professionals is ready to provide support, information, and referrals between 7 a.m. and 8 p.m. Monday to Friday Eastern Standard Time. Should a call be received outside of regular hours of operations or on statutory holidays, members will be able to leave a message and at their request, one of the staff members will return their call within one business day.

Contact Us

We are a bilingual and confidential support service

Phone number: 1-844-750-1648
Call collect: 613-996-3900
Hours: 7 a.m. to 8 p.m. Eastern Time

Alternative/international phone numbers for reaching the SMRC

Mission

To support CAF members affected by inappropriate sexual behaviour by helping them make informed choices on available options and provide resources to meet their individual needs.

About

The SMRC was stood up to meet an immediate critical need. Staff can assist CAF members with planning for their immediate safety and provide advice on how to navigate the system. In addition to empathetic listening, emotional support, and assistance in the form of information and referrals to existing resources and complaint mechanisms, coordination of ongoing support with internal and external service providers is made available.

The SMRC operates outside the chain of command, within the Department of National Defence, and reports directly to the Deputy Minister.

How We Can Help

The SMRC offers confidential, personal, and bilingual assistance. SMRC counsellors can help you obtain information, as well as provide reassurance, support, and referrals to the various services offered to CAF members.

When calling the SMRC, you will be connected to friendly, experienced professionals who are well-versed on CAF communities and services. SMRC counsellors can also connect you with helpful national and local resources, including hospital emergency departments, and rape crisis centres. They can also provide you with information on existing reporting or complaint mechanisms.

Civilian members of the Defence Team who contact the SMRC will be referred to services available to non-CAF employees such as the Employee Assistance Program (EAP) and other existing local specialized centres.

Support for CAF members

I have been assaulted

I have been assaulted

Options if you have been, or think you have been, sexually assaulted:

Go to a safe location, away from the perpetrator. If there is an immediate threat to your safety, call 911.

Contact someone you feel safe with (family, friend) to provide support and assistance in accessing services/care and making decisions about options.

Contact the Sexual Misconduct Response Centre (SMRC) for support and information and/or the provision of accompaniment services, if needed.

If possible, preserve all evidence of the assault. Do not bathe, wash your hands or brush your teeth. If you are still where the crime occurred, do not clean, straighten up or remove anything from the area.

Seek medical attention as soon as possible, for treatment of injuries (some may not be visible); prophylaxis treatment for the human immunodeficiency virus (HIV) and other sexually transmitted infections (STIs); emergency contraception; and counselling. If you suspect you have been drugged, let medical staff know. Forensic evidence can also be collected (Sexual Assault Evidence Kit, e.g. a “rape kit”).Contact the SMRC for information on medical facilities with specialized programs for victims of sexual assault. NOTE: Not all hospitals / medical facilities collect forensic evidence.

The assault can be reported at your local Military Police detachment or by contacting one of the Canadian Forces National Investigation Service (CFNIS) Regional Offices. It can also be reported to civilian police forces.

If you would like assistance with reporting or if you have questions about this, contact the SMRC and counsellors can, with your consent, facilitate contact with the Military Police Liaison Officer (MPLO). The MPLO can provide information on the reporting and investigation process, as well as on filing a report if you decide to do so. An investigation will not be launched unless you decide to formally report the assault.

Access support as needed (CAF Member Assistance Program, Family Information Line, CAF Mental Health Services, chaplain, community resources).

Contact the SMRC for confidential, personalized and bilingual assistance:
1-844-750-1648
(7 a.m. to 8 p.m. Eastern Time)

My friend/colleague has been assaulted

My friend/colleague has been assaulted

Ensure the person is in a safe location, away from the perpetrator. If not, take him/her to a safe place. If there is an immediate threat to his/her or your safety, call 911.

If your friend requires emergency medical care, call 911. If he/she requires less than emergency care, encourage her/him to see a medical provider as soon as possible, for treatment of injuries (some may not be visible); prophylaxis treatment for the human immunodeficiency virus (HIV) and other sexually transmitted infections (STIs); emergency contraception; and counselling. If he/she suspects to have been drugged, let medical staff know.

Contact the SMRC for information on medical facilities with specialized programs for victims of sexual assault. NOTE: Not all hospitals / medical facilities collect forensic evidence (Sexual Assault Evidence Kits, i.e. “rape kits”).

Ask the person if he/she would like to report the incident to the police (military or civilian).

  • If they do, ask if he/she would like assistance with this (from you or someone else).
  • If he/she is not certain and would like information on the reporting process, contact the SMRC who can facilitate the sharing of that information.
  • If the person is not ready to report the incident: if you are a military member and you have a duty to report, you must inform him/her of your intention to contact your local Military Police detachment or the Canadian Forces National Investigation Service (CFNIS) Regional Office.  You can also contact the SMRC. Be aware that for some individuals, to report an incident without his/her consent may cause further emotional harm.

Offer to stay with the person, or to call someone they feel safe with. He/she may be reluctant to be alone. Offer to accompany them to the hospital or other places if he or she so desires.

Contact the SMRC for support and information and/or the provision of accompaniment services, if needed.

Be a good listener. Avoid being judgmental, refrain from second-guessing and resist blaming him/her. Simply listen, show interest in what he/she is saying and ask what you can do to help. Other than safety and health-related questions, try to refrain from asking for details about the incident.

Offer to help him/her in accessing support (CAF Members Assistance Program, CAF Mental Health Services, chaplain, community resources).

For more information on resources in your area, contact the SMRC.

Contact the SMRC for confidential, personalized and bilingual assistance:
1-844-750-1648
(7 a.m. to 8 p.m. Eastern Time)

Someone I supervise has been assaulted

Someone I supervise has been assaulted

Ensure the person is at a safe location away from the perpetrator. If not, take him or her to a safe place. If there is an immediate threat to their or your safety, call 911.

If the person requires emergency medical care, call 911. If he/she requires less than emergency care, encourage him/her to see a medical provider as soon as possible, for treatment of injuries (some may not be visible); prophylaxis treatment for the human immunodeficiency virus (HIV) and other sexually transmitted infections (STIs); emergency contraception; and counselling. If he/she suspects to have been drugged, let medical staff know. Contact the SMRC for information on medical facilities with specialized programs for victims of sexual assault. NOTE: Not all hospitals / medical facilities collect forensic evidence (Sexual Assault Evidence Kits, i.e. “rape kits”).

  • Ask the person if he/she would like to report the incident to the police (military or civilian).
  • If they do, ask if he/she would like assistance with this (from you or someone else).
  • If he/she is not certain and would like information on the reporting process, contact the SMRC to facilitate the sharing of information.
  • If the person is not ready to report the incident: if you are a military member and you have a duty to report, you must inform him/her of your intention to contact your local Military Police detachment or the Canadian Forces National Investigation Service (CFNIS) Regional Office.  You can also contact the SMRC. Be aware that for some individuals, to report an incident without his/her consent may cause further emotional harm.

Offer to stay with the person, or to call someone with whom he/she feels safe. He/she may be reluctant to be alone; offer to accompany them to the hospital or other places if he or she so desires.

Contact the SMRC for support and information and/or the provision of accompaniment services, if needed.

Be a good listener. Avoid being judgmental, refrain from second-guessing and resist blaming him/her. Simply listen, show interest in what he/she is saying and ask what you can do to help. Other than safety and health-related questions, try to refrain from asking for details about the incident.

Offer to help him/her access support (CAF Members Assistance Program, CAF Mental Health Services, chaplain, community resources). For more information on resources in your area, contact the SMRC.

Ensure that the person is allowed time to attend medical and other appointments. Assist with administrative and logistical arrangements so that the person can access services and receive care. Inform only those with a legitimate need to know why the person is absent or requires logistical assistance.

Keep an eye on the person’s safety: consider developing a workplace safety plan. If a Restraining or Protection Order has been issued to keep someone away from the victim, watch that this person is respecting the terms. If he/she violates the order, notify law enforcement at once.

Contact the SMRC for information on resources that can help with safety planning.

When determining if the person's circumstances warrants redeployment or reassignment, consider his/her input on whether or not he or she desires to be temporarily moved to another unit.

Contact the SMRC for confidential, personalized and bilingual assistance:
1-844-750-1648
(7 a.m. to 8 p.m. Eastern Time)

Confidentiality Policy 

Everyone working within the Sexual Misconduct Response Centre will protect the privacy of the information shared with them.  All client information is confidential and strictly safeguarded among SMRC staff unless disclosure is required by law or at the request of the client.

SMRC staff must also comply with the requirements of the Federal Privacy Act, which deals with the collection, retention, use, storage and disclosure of personal information. All SMRC employees must sign a confidentiality agreement at the beginning of their employment.

As indicated in the Federal Privacy Act, some examples of disclosures that may occur are:

  • disclosure of risk to your own safety or safety of others;
  • to specific investigative authorities such as police or boards of inquiry; or
  • to comply with a subpoena, warrant or court order.
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