The Sexual Misconduct Response Centre

The SMRC Response

We listen without judgement
We offer compassion
We respect confidentiality
We explain your options
We help you access services
We support your choices

SMRC counselling
at your service

You can call us any time, 24 hours a day, 7 days a week. 

North America toll-free:
1-844-750-1648 

National Capital Region, collect from anywhere, and via Iridium satellite:
613-996-3900

Alternate and international phone numbers

Email: DND.SMRC-CIIS.MDN@forces.gc.ca

The Sexual Misconduct Response Centre (SMRC) Mandate

The Sexual Misconduct Response Centre (SMRC) is a recognized centre of expertise that provides support services or facilitates access to support services for Canadian Armed Forces (CAF) members who are affected by sexual misconduct. Services are provided throughout Canada or on deployed operations through partnerships with internal and external organizations and may include mental and physical health, counselling, law enforcement contacts, spiritual, and administrative support. Communication between affected members and the SMRC is confidential, within prescribed legal limits, and can be anonymous. SMRC also provides support and advice to leaders and others who support affected members.

The SMRC provides guidance and recommendations to the CAF, primarily through the Directorate Professional Military Conduct - Operation HONOUR, that shape the development and implementation of policies and programs to eliminate sexual misconduct in the CAF. The SMRC evaluates the outcomes of CAF policies and programs, providing independent, external analysis of their efficacy and recommendations for improvement.  

The Executive Director (ED) of the SMRC reports to the Deputy Minister of National Defence, to assure the independence of the support services provided to CAF members affected by sexual misconduct, the expert advice provided to the CAF regarding policies and programs, and the evaluation of outcomes. The ED SMRC may engage with the Chief of the Defence Staff and other designated commanders as necessary to ensure that the expert advice and recommendations of SMRC are understood.

The SMRC provides services primarily, but not exclusively, to any of the following members who have been affected by sexual misconduct:

  • A member of the Regular Force;
  • A member of the Primary Reserve;
  • A member of the Supplementary Reserve;
  • A member of the Cadet Organizations Administration and Training Service;
  • A member of the Canadian Rangers; and
  • The chain of command.

Further details on the SMRC’s mandate can be found in the Operating Agreement between the CAF and the SMRC located here.

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