Our commitment to patients

As a patient, you can expect to:

• Be treated with respect at all times
• Have the privacy of your health information respected
• Be involved in decisions about your care and treatment
• Include you family members in decisions about your care where appropriate
• Be fully informed about all aspects of your care
• See a physician, should you desire
• Know who is providing you with care
• Request a second opinion, should you desire
• Have your religious and cultural beliefs respected
• Be treated in the official language of your choice
• Have access to your health records
• Have a second medical staff member, of your gender, present during an examination or treatment, where appropriate.

As your care providers, we expect you to:

• Communicate openly and honestly with your health care providers about your health concerns
• Raise any concerns about care with your health care providers
• Participate actively in decisions about your care
• Carry out treatment recommendations
• Attend all scheduled appointments
• Treat your health care providers with respect
• Inform your direct supervisor of your medical employment limitations
• Utilize CF medical facilities whenever possible
• Inform CF medical authorities of any medical care received outside CF facilities