DAG 2015 – Joint and Other Systems Services

ARCHIVED - Canadian Forces Health Information System

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In-Service Support


Canadian Forces Health Information System (CFHIS) is a modern health information management system designed to ensure that the health records of all Canadian Armed Forces (CAF) members are effectively and securely managed. CFHIS is consistent with the emerging electronic health record movement across Canada and brings to the CAF a capability being developed by all of our allies. The objective of the In Service Support (ISS) contract is to ensure the continuity of ISS for the CFHIS contract for the ongoing maintenance and support of the existing technology as well as further continuing development and implementation of the solution.


CFHIS consists of a suite of Commercial-Off-The-Shelf (COTS) software applications that support various functions including: patient registration and scheduling, medical documentation, diagnostic imaging, laboratory, and dental treatment. These applications are integrated to create a complete Electronic Health Record (EHR) for CAF members. At present, CFHIS has approximately 4,000 registered users located at 47 sites across Canada and internationally. Continued growth is expected by incorporating other potential user groups. In addition, a read-only copy of the Electronic Health Record (EHR) is utilized in deployed operational environments where DWAN connectivity does not exist or is intermittent. The ISS requirement is to provide services to maintain, update and expand the CFHIS and an ad-hoc requirement for the integration of other information systems operating in its business domain of Health Services.

Preliminary Estimate

  • $50 million to $99 million

Anticipated Timeline

  • 2015
    • Request for Proposal Release
  • 2016
    • Contract Award

Point of Contact

Assistant Deputy Minister of Information Management
Phone: 613-995-2017

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